Return Policy
At Era Setz, we understand that sometimes a purchase may not meet your expectations. While some items are marked final sale, we do provide returns on most items. This means that if you're not satisfied with your purchase, you can return the item within [14 days] of the purchase date, (refer to product details to inure it is eligible for return) . Note: Items must be unused and in their original packaging. Certain items may be marked as final sale and are not eligible for return. Please ensure that the items are returned in their original condition and packaging. For more information contact our customer service team by email. We strive to ensure our customers have a positive shopping experience and find products they love at Era Setz.
If you receive a damaged item, we want to make the return process as smooth as possible. Please notify us within 5 days of your purchase to initiate a return. We ask that you return any damaged items, as this helps us improve our quality and service. Once we receive the returned item, we will inspect it and process your request. Your satisfaction is our priority, and we appreciate your understanding. Keep the original packaging if possible, as it be needed for the return process. Our customer service team is here to assist you with any questions or concerns. Thank you for your support and for being a valued customer. We look forward to resolving any issues promptly. Together, we can ensure you the best experience with our products.